Training Programs

A preparatory program for graduates and new employees

This program trains graduates and new employees to master the essential professional skills and behaviors needed to succeed in the job market. Through intensive training, participants gain comprehensive knowledge of workplace etiquette, communication skills, and professional conduct, with a focus on instilling professional values that enhance their readiness for effective teamwork and outstanding performance.

Target Audience:

Key Training Modules

Workplace Etiquette Basics

Objective:
Providing trainees with a deep understanding of the importance of discipline and professional behavior, and effectively applying the principles of respect and professional conduct in the workplace.

Importance of personal appearance and professional behavior.
Respecting the managerial hierarchy and formal communication.
Appropriate facial expressions in the workplace.
[Practical Exercise]: Professional smile training.
Greeting and handshake etiquette in multicultural environments.
[Practical Exercise]: Basic workplace greetings and handshake etiquette.
[Practical Exercise]: Basic workplace greetings and handshake etiquette.

2. Professional Communication Skills

Objective:
Enabling new employees to develop effective and tactful communication skills with colleagues, management, and clients, to build positive and fruitful working relationships.

Using professional language to speak confidently and clearly.
Active listening and smart questioning techniques.
Managing difficult situations through professional communication.
Introduction to the Japanese Hō-Ren-Sō system for efficient teamwork.

3. Client Reception and Official Visits

Objective:
Training employees to provide a professional hospitality experience that reflects a positive image of the company, while adhering to official visit protocols.

Etiquette for official visits.
Professional client and visitor reception.
Guiding guests within the company premises.
[Practical Exercise]: Meeting seating arrangement.
Handling unexpected situations during visits.

4. Phone Etiquette

Objective:
Make phone calls with confidence to ensure you present a professional image.

5. Professional Written Communication

Objective:
Improve effective professional writing skills,With a focus on email as the primary tool for formal communication

Writing professional emails:
Rules for formal email drafting.
Using polite, error-free language.
[Practical Exercise]: Writing a professional email.
[Practical Exercise]: Comparing strong vs. weak emails.
Structuring emails in an attention-grabbing format.

6. Compliance Training Model

Objective:
Introducing employees to the concept of compliance and its importance in preventing violations.

7. Microsoft Office Programs (Word, PowerPoint, Excel)

Objective:
Master the use of the Microsoft Office programs most widely used in organizations and businesses.

8. Final Assessment & Evaluation

Objective:
Reviewing the training program’s achievements and evaluating the trainee’s ability to apply the acquired skills through practical activities that simulate a real-life work environment.

Job Search Preparation Program

Skills analysis and career path identification.
Writing a professional CV and cover letter.
Practical interview training.
Tips for enhancing professional presence on platforms like LinkedIn.
Insights into the Saudi and international job markets.
Training on workplace etiquette and fundamentals.