Training Programs

Workplace Etiquette Fundamentals Program

A preparatory program for graduates and new employees

This program trains graduates and new employees to master the essential professional skills and behaviors needed to succeed in the job market. Through intensive training, participants gain comprehensive knowledge of workplace etiquette, communication skills, and professional conduct, with a focus on instilling professional values that enhance their readiness for effective teamwork and outstanding performance.

Target Audience:

Key Training Modules:

1. Workplace Etiquette Basics

Importance of personal appearance and professional behavior.
Respecting the managerial hierarchy and formal communication.
Appropriate facial expressions in the workplace.
[Practical Exercise]: Professional smile training.
Greeting and handshake etiquette in multicultural environments.
[Practical Exercise]: Basic workplace greetings and handshake etiquette.
[Practical Exercise]: Basic workplace greetings and handshake etiquette.

2. Professional Communication Skills

Using professional language to speak confidently and clearly.
Active listening and smart questioning techniques.
Managing difficult situations through professional communication.
Introduction to the Japanese Hō-Ren-Sō system for efficient teamwork.

3. Client Reception and Official Visits

Etiquette for official visits.
Professional client and visitor reception.
Guiding guests within the company premises.
[Practical Exercise]: Meeting seating arrangement.
Handling unexpected situations during visits.

5. Professional Written Communication

Writing professional emails:
Rules for formal email drafting.
Using polite, error-free language.
[Practical Exercise]: Writing a professional email.
[Practical Exercise]: Comparing strong vs. weak emails.
Structuring emails in an attention-grabbing format.

6. Compliance Training Model

4. Phone Etiquette

7. Final Assessment & Evaluation

Microsoft Office Programs (Word, PowerPoint, Excel)

Objective:
Master the use of the Microsoft Office programs most widely used in organizations and businesses.

2- Job Search Preparation Program

Skills analysis and career path identification.
Writing a professional CV and cover letter.
Practical interview training.
Tips for enhancing professional presence on platforms like LinkedIn.
Insights into the Saudi and international job markets.
Training on workplace etiquette and fundamentals.

3- Working in Japan Program

Writing a resume the Japanese way.
Japanese-style interview training.
Japanese language course for job seekers in Japan.
Information on in-demand jobs in Japan and how to apply.
Training on Japanese work culture and etiquette.